O2 Grafton Street Stores Contact Details

It appears that there’s a lot of you that come here searching for the phone numbers of O2′s stores on Grafton Street. Far be it for me to stop you from calling up to complain. I don’t blame the desperate searching for details using search engines. The O2 site is a mess.

So just to make your life easier, here are the phone numbers of O2′s shops on Grafton Street. Good luck getting through and I hope your call doesn’t get left on the counter like John’s and mine have.

O2 Experience Store, 87 Grafton Street, Dublin 2

 

O2, 50 Grafton Street, Dublin 2

And the number of the general-purpose O2 customer care rollercoaster of fun is 1850 92 30 30

October 8th, 2008 at 12:12 pm • Filed in Business, Geekery



Comments

12 Comments to “O2 Grafton Street Stores Contact Details”

  1. Darren Says:
    October 8th, 2008 at 1:22 pm

    Fair play. Good idea!



  2. John P Says:
    October 8th, 2008 at 8:33 pm

    Seems to be “policy” not to answer the phone in O2 Stores – I watched staff hang-up EVERY call without answering it over a 45 minute period in a Cork O2 Store.

    What other industry would you get away with such blatant customer dis-service? No-where except in essentially a duopoly market ….



  3. Brian Says:
    November 8th, 2008 at 1:34 pm

    Answer the phones?!!



  4. Sue Says:
    July 31st, 2009 at 2:14 pm

    Aarrrrrrrrrrrrrrrrrgghhhhhhhh!

    Day 1: Bought iPhone from O2. Told to wait 2hrs and then come back and pick it up so they could activate the account. 2hrs went by, came back, still not ready, come back in a half hour “they” (???) did not receive the paperwork, “I will send it again”. Waited for about 20mins…told “okay, your ready to go”, the phone will be ready to use in 2hrs….2hrs went by no activation, Argggggggggh!

    Day 2: Called, spent 20mins on the phone to o2, got cut off, they called back, said it would be done in 2hrs….2hrs, one night, no activation Argggggghhhh!

    Day 3: called o2 for another 27 mins, did a 3 way conference call three times to the o2 store repeatedly no answer from the o2 store….the o2 rep again said “it will be activated in 2hrs” Arrrrrrrrhhhhhhhhhhh! still no activation…

    What the ****?

    ****ANSWER YOUR PHONES O2 STORES AND DO YOUR JOB SO WE DON’T HAVE TO CALL AGAIN AND AGAIN!*****



  5. Max Says:
    September 11th, 2009 at 10:53 am

    I cannot believe the shower of wankers at the O2 store – they will not answer their phones!

    If i had the energy i would make a formal complaint about them!



  6. gary connolly Says:
    October 7th, 2009 at 11:41 am

    great contact details , pity i cant get them to answer the phone.



  7. Gary Connolly Says:
    October 7th, 2009 at 8:07 pm

    so i finally get through, but by accident, i rang just as she was picking the phone up to make a call, she pretended not to answer and hung up… but as i had made the cal i just held on till she picked it up again, then she says… she’ll call me right back, which she does, and asks for my mobile number to call me again in five to ten minutes to further help with my enquiry of my replacement iphone which I still haven’t received, although they still took there fees from my account for this months bill, despite me not having my iphone. has she called me, no. this is 3 hours later. but i got her name, so i will be into that store tomorrow. o2 should be ashamed of their customer service. but like the store, the corporation do not care.



  8. Billprice Says:
    November 11th, 2009 at 11:40 am

    Any chance you can answer the phone please. Heart is scalded with this service.



  9. Michael Says:
    March 23rd, 2010 at 12:35 pm

    I agree that o2 must have a policy of not answering telephones at their stores. Why don’t they just say this and save everyone the frustration of trying to call them. I can never get an answer from their Grafton Street store on the published number. Anyhow, am off to Argos to get what I want and cheaper too.



  10. Gav Says:
    August 18th, 2010 at 9:21 am

    Still top of the Google rankings I see!

    Just updating with the details for…

    87 Grafton Street
    Dublin 2

    T: 01 6705577
    F: 01 6671384 / 01 670 5586



  11. Alexia Says:
    August 19th, 2010 at 11:17 am

    ah, thanks Gav.. shall update now!



  12. Dee Staunton Says:
    April 18th, 2011 at 4:49 pm

    Can someone please call me regarding the update on my phone.
    I returned it last Friday week for the third time with the same problem and was assured that I would hear from you last week about a replacement phone as all it needed was a nod of approval.
    I called in on Friday evening after not hearing from you all week and was assured that someone would get in touch with me on Saturday. It is now 4.43pm on Monday evening and after leaving two phone message today I am still waiting for an update.

    This is now just becoming infuriating that I have had to use a loan phone for over a month and this is still ongoing. I have been a loyal customer both with my phone and broadband for the past 17 years and I feel this is extremely disrespectful to treat your customers in this manner. Surely as a telecomms company you should know the importance of good communication.



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